Contact Us

Questions? Need help? Call Elderplan today.

At Elderplan, caring begins the minute you pick up the phone and call us. Contact the Good People at Elderplan. We’re good listeners. We can help you get the coordinated care you deserve.

8 a.m. to 8 p.m., 7 days a week

TTY: 711
for the hearing impaired

Mailing address:

Elderplan FIDA
6323 Seventh Avenue, 3rd Floor
Brooklyn, NY 11220.

If you have general questions about Medicare prescription drug coverage, please call Medicare at 1-800-MEDICARE (1-800-633-4227) 24 hours a day/7 days a week. TTY/TDD users should call 1-877-486-2048. Or, visit